Integrated approach to enterprise content management
DOI:
https://doi.org/10.18372/2225-5036.21.8311Keywords:
content, enterprise content management (ECM), web-content, knowledge management, administrational resourcesAbstract
Enterprise content management (ECM) includes numerous software developers, consultants and information management professionals around growing market potential. Though, there are only few extended reports concerning ECM implementation results. This article examines the practice-oriented, case summaries of ECM projects and major problems structures. The main areas that make up the structure are: ECM-related purposes, enterprise model, content model, technological infrastructure, administrational resources and change management problems. Issues that have been defined in this structure facilitate ECM development from enterprise viewpoint. Comparing the ECM concept to related researches in information resources management, document automation and knowledge management areas prove that ECM can represent modern integrated approach regarding information management.References
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