ОДАРЧЕНКО, Р. С.; ХАРЛАЙ, Л. О.; АБАКУМОВА, А. О.; ЧМИХ, П. А.; СКУЛЬСЬКА, О. Ю. Software for evaluation of key indicators of service quality from the side of the subscriber of the cellular network. Problems of Informatization and Management, [S. l.], v. 3, n. 59, p. 56–61, 2017. DOI: 10.18372/2073-4751.3.12809. Disponível em: https://jrnl.nau.edu.ua/index.php/PIU/article/view/12809. Acesso em: 19 feb. 2026.